Are you an experienced people leader with a passion for delivering great service and driving results? Our client, a leading independent builders’ merchant, is looking for an Assistant Branch Manager to join their growing team in Worcester.
The role
As Assistant Branch Manager, you’ll work closely with the Branch Manager to oversee all aspects of daily operations. You’ll lead and support the internal sales and shop teams, ensure smooth trading performance, and maintain outstanding customer service standards.
Supporting the Branch Manager to achieve branch sales and profit targets
Managing staff on the sales desk and shop floor
Taking ownership of branch operations in the manager’s absence
Overseeing transport management and ensuring safety compliance
Building strong relationships with customers and suppliers
Driving service excellence and efficient order-to-delivery processes
What we’re looking for
Proven sales or customer service experience, ideally within the merchant or construction supply / building materials sector
Experience in transport management is an advantage
Strong communication, organisational, and people management skills
A team-focused approach and a proactive attitude
What’s in it for you
Salary: £30,000-£32,500 (depending on experience)
Bonus: Monthly performance bonus
Holidays: 33 days (including bank holidays) with a buy/sell scheme
Benefits include:
Healthcare cash plan (dental, optical, physiotherapy & more)
Contractual sick pay
Group pension scheme
Life insurance
Cycle to Work scheme
Employee Assistance Programme with 24/7 GP access, mental health support, counselling & coaching
Savings and discounts across retail and lifestyle brands
Provided uniform and PPE
Career Development: Full training, coaching, and opportunities to progress
Working hours
45 hours per week
Monday to Friday, between 7:30am – 5:00pm
Saturdays on a rota (8am – 12pm)
Some Bank Holidays and an annual stocktake weekend
A flexible approach to working hours is expected at this level.
Why join our client?
Our client is committed to investing in their people, rewarding hard work, and providing real opportunities for career growth. If you’re ready to take the next step in your merchanting / building supplies sector career and thrive in a supportive, fast-paced environment, we’d love to hear from you.
Apply today for this Assistant Branch Manager position and one of our team will be in touch to discuss.
30000 - 35000 GBP / Year
Worcester, UK