Can you tell us about your career, how you got into the sector and why you enjoy it?
I’ve spent over 15 years in retail and merchanting, working my way up from commercial roles to leading major business units at Wickes and Travis Perkins. Honestly, I love the pace of it. There’s something incredibly satisfying about the “sharp end” of the business, whether that’s managing a £1.2bn supply chain or helping a team of 3,500 navigate a global pandemic. It’s about more than just moving products; it’s about the people and the culture you build along the way.
GCS Associates are Brand Ambassadors and work closely with the BMF as part of the Sector Awareness Programme. It would be useful to understand what drew you to the building materials sector? Or, like many, was it pure chance?
It started with a trade role at Wickes back in 2010. Like many people, I might have landed here by chance, but I stayed by choice. I quickly realised that the world of building materials is full of complex challenges and down-to-earth people. I’ve always been a curious person, and there is so much to learn when you’re dealing with everything from timber imports to kitchen showrooms.
Could you share a bit about your experiences in the sector or Travis Perkins and how the company/ sector has evolved?
The last few years have been some of the most challenging I’ve seen in my 15 years in the industry. Since 2022, we’ve had to navigate a really volatile market—everything from post-pandemic supply chain issues to the rapid price deflation we saw in timber and other commodities.
It’s been a tough environment for everyone, and a big part of my role at Travis Perkins and Benchmarx has been about finding that balance. We’re all working incredibly hard to ensure that our suppliers can stay viable, we can manage our margins, and our customers still get a fair deal. It’s about weathering the storm together so that the whole industry comes out stronger on the other side.” We’re focusing more on long-term value and sustainability rather than just short-term wins.
Can you tell us about your team/department and how you’ve built it to support TP/Benchmarx goals?
Right now, I’m leading the team at Benchmarx Kitchen & Joinery. My focus has been on getting everyone pulling in the same direction. I recently worked with the team to set out a clear strategic plan, so everyone knows exactly where we’re heading. I’m a big believer in a “high support, high challenge” culture—I’ll give you all the tools you need to succeed, but I’ll also push you to be your best.
How do you approach diversity and inclusion within the business?
For me, it’s about making sure everyone feels like they belong. I was one of the founding members of the “Making Wickes Inclusive” network because I wanted to see real cultural change. At Travis Perkins, I’ve worked hard to keep engagement high—even when things are tough or changing quickly—because a team that feels included is a team that performs.
What has been the highlight of your career so far?
If I had to pick a standout moment, it would be stepping into the Managing Director role at Benchmarx in August 2025. It’s one thing to run a department or division, but it’s another thing entirely to be responsible for the whole ship—the strategy, the people, and the whole P&L.
What’s next for you in your career?
I’m really focused on the future of Benchmarx right now. We’ve got a solid three-year strategy in place, and I’m excited to see us hit those targets and keep growing our market share. The landscape is ever-changing for the trade customer, and my focus is ensuring we are supporting them to navigate this turbulent market.
Do you have any mentors or role models who have influenced your career?
Yes, I have been so lucky to have some brilliant bosses over the years who have championed me and supported me to achieve. I couldn’t have done it without them.
What qualities do you look for when hiring?
I look for people who are curious, resourceful, and engaging. You can teach someone the technical side of the trade, but you can’t teach a service-led mindset or a down-to-earth attitude. I love seeing people grow—It’s a huge part of why I love my job so much.
